Powrót do ofert

care specialist

We're a tech-driven insurance company with Latvian roots, causing waves in industry with our fresh approach. Our secret? Placing people's lifestyles at the heart of our products and leveraging the power of automation. The result is an insurance experience that's as hassle-free as it gets. No need to buy and cancel policies anymore - just a simple, convenient subscription service that smoothly integrates insurance into your everyday life. Today, we are sprinkled across Latvia, Lithuania, Poland, France, Germany, Italy, and Estonia. We're all over the place, and we're just getting started. We are on a mission to redefine the way you think about insurance.

Your mission
Take care with kindness
Salary (brutto)
Start the test
Którym ubezpieczeniem Balcia jesteś?
background Dāvids Lēvalds
Dāvids Lēvalds
Head of Claims
Poznaj swojego lidera


As a Customer Care Specialist, your role will involve providing exceptional service to our clients, addressing inquiries, and ensuring their insurance needs are met promptly and with a smile.

You will 

  • Provide customers with product guidance via phone, tailoring solutions to meet their specific requirements
  • Register insurance claims efficiently
  • Maintain accurate records in electronic databases

What we expect 

If you possess exceptional precision and a strong sense of accountability,

if you put passion and energy in everything you do and get satisfaction from it,

if you are capable and eager to work in fast-paced environments and possess strong problem-solving skills,

then we are "on the same page", and it is definitely worth talking to us.


  • Strong sense of accountability and effective communication abilities
  • Proficiency in computer software, including MS Office, Excel, and Outlook
  • Excellent knowledge of Latvian, Russian, and good understanding in English
  • Prior experience in customer service or the insurance field would be a valuable asset

What we offer

You will be working from our headquarters in the Riga city center at a modern office in a friendly, fast-paced, and teamwork-oriented international culture with high ethics. You will also have an opportunity to work remotely.

 Not two days at Balcia are the same, you will have an opportunity to participate in international projects and be part of a growing and professional team. We will provide you with the necessary training, guidance, and onboarding.

 Competitive monthly salary depending on your level of experience and competence, health insurance from the first working day, additional paid days off, noteworthy discount on Balcia products, gifts on special occasions and more.



Nr 1
Elastyczny system pracy. Ograny frazes, prawda?

Co to u nas znaczy? Dni wolne, praca z domu lub za granicą, indywidualne godziny pracy? Ok, mamy to!

Hybrid work model
Flexible hours
Employee loyalty & personal leave
Summer shortened Fridays
Opportunity to work abroad
Nr 2
Szklany sufit?

W Balcii nie ograniczamy Twojego rozwoju! Pracuj dla nas i stań się najlepszą wersją siebie.

External training & conferences support
Dynamic work environment
Unlimited career growth opportunities
Nr 3
Bonusy czy pop-up parties? A może jedno i drugie!

Jeśli ciężko pracujesz, rozdajemy premie i organizujemy imprezy, aby to uczcić. Jak często? Patrzymy na nasze kwartalne wyniki, a następnie poddajemy je pod głosowanie.

Quarterly bonuses
50% discount on Balcia products
Pop-up events
Health insurance from day1
Free parking
Shared electric scooters

No matches

Explore jobs 13 O o .

care specialist

Obsługiwane formaty: DOCX, DOC, PDF, ODT, RTF

Ta strona jest chroniona przez reCAPTCHA oraz Google Privacy Policy and Terms of Service apply.

Balcia Insurance