Get ready to:

• Evaluate and manage Motor insurance claim cases from start to finish.

• Handle, organise, and maintain claims documentation with precision.

• Enter and update data in our information systems accurately and efficiently.

• Facilitate smooth claims data exchange with external partners and customers.

• Deliver outstanding customer service at every touchpoint.

• Collaborate with other departments and provide expert advice within your field.

About you:

• You thrive on exciting challenges and see them as opportunities.

• Passion and energy are your trademarks – and you take pride in every task you complete.

• Supportive, approachable, and highly responsible are words people use to describe you.

• You’re a quick learner with a sharp eye for detail, and you know how to handle sensitive information discreetly.

• Results drive you, and your “think outside the box” mindset helps you find smart solutions.

You’ll fit right in if you have:

• 2+ years of experience in insurance or an auto repair company.

• Knowledge of claims handling processes, relevant laws, and guidelines.

• Ability to stay focused and effective under pressure.

• Hands-on experience with MS Office.

• Advanced proficiency in Latvian and English.

• Willingness to learn and adapt to new policies, procedures, and technologies.

• Strong attention to detail, analytical thinking, and the ability to juggle multiple tasks while prioritising effectively.

Reasons why you’ll love it here

You will be working from our modern office in Tallinn in vibrant Ülemiste City, while also having the option of a nomad-desk. What does that mean? Simple! In addition to our Estonian office, you can occasionally choose to work from dynamic locations across Riga, Warsaw and Vilnius, or, if you wish, your home office.

Say goodbye to micromanagement and hello to creative freedom! Our flat organizational structure empowers each employee to make meaningful decisions and contribute directly to our shared vision. Our bonus system aligns your personal goals with company objectives, giving you the freedom to grow in a way you see fit and earn a little extra along the way.

Balcia brings a whole new meaning to insurance, making it dynamic, vibrant and full of exciting surprises! From creative brainstorming and innovative projects to unique collaborations, it's never boring at Balcia!

You'll receive a competitive salary that's based on your competencies and previous experience. What's more, you can choose Stebby compensation or health insurance to boost your wellness, additional paid days off, amazing discounts on Balcia products to keep you and your family safe and many more. As lovers of surprises, we make sure that each year our benefits package is reviewed with the intent to include even more bonuses!