Get ready to:

• handle substantive personal insurance claims efficiently and in full compliance with regulations,
• gather, verify, and manage accurate information from involved parties and institutions,
• stay in regular contact with clients via phone and email, providing support and clear communication,
• collaborate with external partners to ensure smooth and effective claim processing,
• negotiate and conclude settlements, as well as review appeals and complaints.

To fit here you'll need:

• at least three years of experience in substantive personal claims settlement within liability and individual insurance – this is a must,
• the ability to assess compensation amounts and annuities accurately,
• strong decision-making and problem-solving skills,
• proficiency in MS Office tools (Excel, Word, Outlook),
• excellent communication skills and a collaborative mindset,
• a high level of independence, punctuality, consistency, and great organizational skills,
• a communicative level of English.

Reasons why you'll love it here:

You will be working from our modern office in the Warsaw (almost) city center, while also having the option of a nomad-desk. What is nomad-desk you can ask? It means that you can occasionally choose to work from dynamic locations across Riga, Tallinn, and Vilnius, or, if you wish, your home office.

Our flat organizational structure empowers each employee to make meaningful decisions and contribute directly to our shared vision. Our bonus system aligns your personal goals with company objectives, giving you the freedom to grow in a way you see fit and earn a little extra along the way.

Balcia brings a whole new meaning to insurance, making it dynamic, vibrant, and full of exciting surprises! To make your start here as smooth as possible we'll provide effective onboarding.

You'll receive a competitive salary that's based on your competencies and previous experience. You'll receive high quality health insurance (from day one!), additional paid days off, amazing discounts on Balcia products to keep you and your family safe, and many more. As lovers of surprises, we make sure that each year our benefits package is reviewed with the intent to include even more bonuses!