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Personal
Injury Claims Specialist

We're a tech-driven insurance company with Latvian roots, causing waves in industry with our fresh approach. Our secret? Placing people's lifestyles at the heart of our products and leveraging the power of automation. The result is an insurance experience that's as hassle-free as it gets. No need to buy and cancel policies anymore - just a simple, convenient subscription service that smoothly integrates insurance into your everyday life. Today, we are sprinkled across Latvia, Lithuania, Poland, France, Germany, Italy, and Estonia. We're all over the place, and we're just getting started. We are on a mission to redefine the way you think about insurance.

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background Magdalena Korsak
Magdalena Korsak
Head of Claims
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Position

We’re looking for a detail-oriented Personal Injury Claims Specialist to handle claims, ensure fair settlements, and support clients through the process. If you have experience in claims handling and a proactive approach, join us and make a real impact!

Get ready to:

  • timely and compliant handling of substantive claims settlement for personal insurance,
  • taking the responsibility for obtaining accurate data from incident participants and institutions, as well as collecting and verifying them,
  • having ongoing contact with clients via phone and email,
  • cooperating with external entities,
  • negotiating and concluding settlements, as well as handling appeals and complaints.

To fit here you'll need:

  • a minimum of three years of experience in substantive claims handling for personal injury under liability and individual insurance,
  • decision-making and problem-solving skills,
  • proficiency in MS Office programs (Excel, Word, and Outlook),
  • strong communication skills and ability to work in a team,
  • independence, punctuality, systematic approach, and excellent organizational skills,
  • communicative level of English.

Reasons why you'll love it here:

You will be working from our modern office in the Warsaw (almost) city center, while also having the option of a nomad-desk. What is nomad-desk you can ask? It means that you can occasionally choose to work from dynamic locations across Riga, Tallinn, and Vilnius, or, if you wish, your home office.

Our flat organizational structure empowers each employee to make meaningful decisions and contribute directly to our shared vision. Our bonus system aligns your personal goals with company objectives, giving you the freedom to grow in a way you see fit and earn a little extra along the way.

Balcia brings a whole new meaning to insurance, making it dynamic, vibrant, and full of exciting surprises! To make your start here as smooth as possible we'll provide effective onboarding.

You'll receive a competitive salary that's based on your competencies and previous experience. You'll receive high quality health insurance (from day one!), additional paid days off, amazing discounts on Balcia products to keep you and your family safe, and many more. As lovers of surprises, we make sure that each year our benefits package is reviewed with the intent to include even more bonuses! 

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Pleasures

No 1
Life in Balance

We wish you to be the most productive me you can be!

Flexible working hours
Kudos Day
Shorter Summer Fridays
Work abroad for three months a year
Work and travel across Balcia branches
Hybrid Work
No 4
Health and Wellness

Whether it's physical or mental, your health and well-being are always a priority!

Wellness Recharge Days
Kindness Day
Significant life fund
Active Lifestyle funding
Health insurance
Walk to connect with colleagues
No 2
Beyond your salary

We are ready to compensate your efforts in addition to your salary!

Educational Sponsorship
Conference Support
Performance Bonus
Participation in Balcia sponsored events
Individual training budget
Unlimited career growth
No 3
Balcia Lifestyle

These perks are here to make your workdays smoother, brighter, and more fun.

Merch Shop
Shared electric scooters
Inspiring story tellers
Insider deals 50%
Referral bonus
Internal events
Snacks in the office
Flat structure
Partner discounts
Residence discount 20%
Phone expenses
Free Parking
Rooftop Fun
No 1
Life in Balance

We wish you to be the most productive me you can be!

Flexible working hours
Kudos Day
Shorter Summer Fridays
Work abroad for three months a year
Work and travel across Balcia branches
Hybrid Work
No 2
Beyond your salary

We are ready to compensate your efforts in addition to your salary!

Educational Sponsorship
Conference Support
Performance Bonus
Participation in Balcia sponsored events
Individual training budget
Unlimited career growth
No 3
Balcia Lifestyle

These perks are here to make your workdays smoother, brighter, and more fun.

Merch Shop
Shared electric scooters
Inspiring story tellers
Insider deals 50%
Referral bonus
Internal events
Snacks in the office
Flat structure
Partner discounts
Residence discount 20%
Phone expenses
Free Parking
Rooftop Fun
No 4
Health and Wellness

Whether it's physical or mental, your health and well-being are always a priority!

Wellness Recharge Days
Kindness Day
Significant life fund
Active Lifestyle funding
Health insurance
Walk to connect with colleagues

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Personal
Injury Claims Specialist


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