You will
- be responsible for managing and overseeing user access rights within Information Systems, ensuring secure and appropriate access is maintained for all users
- provide expert advice and guidance to users on the effective use of various information systems, helping them understand and utilize these systems to their full potential
- your focus will be on diagnosing and resolving problems that end users encounter with specific information systems, ensuring smooth and efficient operation
- troubleshoot and solve application-related technical issues, as well as perform simple configuration changes to applications to enhance user experience and system functionality.
What we expect
If you can simplify technical language for non-tech users
If you thrive in a collaborative environment, working alongside other IT professionals to provide the best user experience
If you are adaptable to rapidly changing technologies and committed to continuous learning and development in the IT field
If you have an eye for detail and are highly organized, ensuring that all user support activities are carried out meticulously and efficiently
then we are "on the same page", and it is definitely worth talking to us.
Requirements
- 2+ Years Work Experience as an IT User Support Specialist
- Configuration Skills of Active Directory and Group Policies
- Understanding of Network Infrastructures and Components
- Experience in IS User Rights Administration
- Ability to Provide IS User Consultations
- Good knowledge of the English and Latvian
What we offer
You will be working from our headquarters in the Riga city center at a modern office in a friendly, fast-paced, and teamwork-oriented international culture with high ethics. You will also have an opportunity to work remotely.
Not two days at Balcia are the same, you will have an opportunity to participate in international projects and be part of a growing and professional team. We will provide you with the necessary training, guidance, and onboarding.
Competitive monthly salary depending on your level of experience and competence, health insurance from the first working day, additional paid days off, noteworthy discount on Balcia products, gifts on special occasions and more.
