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CLAIMS
HANDLER

We're a tech-driven insurance company with Latvian roots, causing waves in industry with our fresh approach. Our secret? Placing people's lifestyles at the heart of our products and leveraging the power of automation. The result is an insurance experience that's as hassle-free as it gets. No need to buy and cancel policies anymore - just a simple, convenient subscription service that smoothly integrates insurance into your everyday life. Today, we are sprinkled across Latvia, Lithuania, Poland, France, Germany, Italy, and Estonia. We're all over the place, and we're just getting started. We are on a mission to redefine the way you think about insurance.

Experience
Specialist
Your mission
Be a detective
background Denis Nikolajev
Denis Nikolajev
General director Estonia
Meet your leader

Position

As a Claims Handling Specialist, your role will mirror that of a savvy detective armed with a briefcase, unravelling enigmatic insurance cases to prevent them from vanishing into the "insurance twilight zone," all while expertly navigating the labyrinth of paperwork.

You will:

  • Evaluate and handle the Property & GTPL, Personal lines and/or Motor insurance claim cases
  • Manage and administrate the claims documents
  • Enter and update data in the information systems
  • Facilitate the claims data exchange with the external partners, customers

 What we expect

If an exciting challenge is what gets you up in the morning,

if you put passion and energy in everything you do and get satisfaction from it,

if you are supportive and friendly and have a high level of responsibility,

if you are a fast learner, have an eagle eye to details and know how to handle sensitive and confidential information,

if you are results-driven person and have a mindset that allows you to always think out of the box,

then we are "on the same page", and it is definitely worth talking to us.

 Requirements

  • 2+ year’s experience in claims handling
  • Knowledge of the claims handling process and the related laws and guidelines
  • Ability to work under stressful conditions
  • Hands-on experience with MS Office
  • Advanced knowledge of Estonian & English
  • Willingness to learn and adapt to new policies, procedures, and technologies
  • Attention to detail and analytical skills
  • Capability of handling multiple tasks simultaneously and prioritizing work efficiently
  • Legal background is an advantage

 What we offer

You will be working at a modern office in Valukoja 10, Tallinn 11415 in a friendly, fast-paced and teamwork-oriented international culture with high ethics. You will have an opportunity to work also remotely.

No two days are the same. You will be working closely with an amazing team and learning from the best in a constantly changing environment. We will provide you with necessary training, guidance, and onboarding.

Competitive monthly salary depending on your level of experience and competence, access to Stebby wellness marketplace from the first day, additional paid days off, discount on Balcia products, gifts on special occasions, and much more.

illustration

Pleasures

No 1
Flex to the max. Sounds a bit stale, right?

What’s that, you say? Days off, work from home or abroad, individualized working hours? Ok, we got you!

Hybrid work model
Flexible hours
Employee loyalty & personal leave
Summer shortened Fridays
Opportunity to work abroad
No 2
What ceiling?

There are no stop signs for your growth at Balcia. Come work for us and become your best self.

External training & conferences support
Dynamic work environment
Unlimited career growth opportunities
No 3
Bonuses or pop-up parties? How about both!

If you work hard, we dish out bonuses and host parties to celebrate. How often? We look at our quarterly results and then put it to a vote.

Quarterly bonuses
50% discount on Balcia products
Pop-up events
Health insurance from day1
Free parking
Shared electric scooters

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CLAIMS
HANDLER


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Balcia Insurance