Jakub
Kitliński

Jakub, our Senior Customer Relations Specialist, is someone with a natural energy that easily spreads to those around him. His positive attitude and enthusiasm shape the team atmosphere – motivating, supporting, and inspiring colleagues to take action. Every day, he plays a key role in supporting the Customer Relations Department, where his communication skills, dedication, and quick response to others’ needs keep the team running smoothly and effectively.
Jakub doesn’t just thrive in a dynamic environment – he helps create it. He initiates solutions, eagerly shares his knowledge, and builds strong relationships both within the company and with clients. He’s the kind of person who draws attention – not only with his energy but also with his authenticity and readiness to take action.

Fun fact!

A board game enthusiast and proud dachshund owner.

If Jakub was a Balcia product, she'd be…

CITY COMBO – because he combines many talents and passions, always managing to strike the perfect balance between getting things done and having fun.