Get ready to: 

• Work with insurance brokers as your main clients;
• Administer the insurance requests they submit and ensure they are resolved quickly and to a high standard;
• Carry out the initial insurance risk assessment within the authority granted to you;
• Provide insurance offers and coordinate the contract conclusion process;
• Actively contribute to the growth of brokers’ portfolios;
• Advise brokers on insurance solutions and products;
• Help ensure smooth, efficient cooperation between brokers and Balcia.

About you:

• Are result-oriented and take ownership of the goals you achieve;
• Can quickly understand a situation, assess risk and make decisions;
• Are proactive and look for ways to make processes simpler and faster;
• Enjoy work where quality and speed of response matter;
• Have, or want to deepen, your knowledge of insurance;
• Are communicative, express your thoughts clearly and build relationships based on trust.

What we’re looking for:

• Experience in insurance, finance, sales or customer service;
• The ability to work quickly, accurately and independently;
• Good MS Office skills (especially Excel);
• Strong critical and logical thinking and a sense of responsibility.

Reasons why you’ll love it here:

At Balcia, we're building a different kind of insurance company, one that moves fast, challenges the status quo, and puts people at the centre of everything we do. You'll work in a modern office in Vilnius city centre with hybrid work opportunities and occasional access to Balcia offices across Tallinn, Warsaw, and Riga. We believe flexibility helps people do their best work.

Our flat organizational structure means less bureaucracy and more ownership. You'll have the freedom to make decisions, contribute ideas, and create real impact. We trust people to take initiative and own the outcome.

We're also not big fans of "that's how it's always been done." We continuously challenge ourselves to improve, experiment, and find smarter ways of working. We call this Outsmart Yesterday.

At the same time, we believe high performance and humanity go hand in hand. We communicate openly, support one another, celebrate successes, and learn from mistakes together. That's how we stay human and keep it crystal clear.

To help you succeed, we'll provide structured onboarding, the tools you need, and opportunities to keep learning and growing throughout your journey with us.