Get ready to:
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Reviewing and verifying information in incoming claims documents on time;
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Assessing insurance events and making final claims decisions;
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Gathering all necessary details and documents to clear up event circumstances;
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Investigating claims thoroughly to understand exactly what happened;
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Communicating directly with clients to guide them through the process;
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Taking part in shaping and improving our claims handling processes;
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Corresponding and communicating with international hospitals, airlines, and other foreign partners when needed.
About you:
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Experience in the insurance industry is a strong plus;
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Good tech skills (MS Office, Outlook);
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Fluency in English and Lithuanian is required;
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Knowledge of Russian is a plus;
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A background or knowledge in biology, medicine, or law is a plus;
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Experience handling travel and accident claims is a plus.
Reasons why you’ll love it here
You will be working from our modern office in Vilnius City, while also having the option of a nomad-desk. What does that mean? Simple! In addition to our Vilnius office, you can occasionally choose to work from dynamic locations across Riga, Tallinn, Warsaw, or, if you wish, your home office.
Say goodbye to micromanagement and hello to creative freedom! Our flat organizational structure empowers each employee to make meaningful decisions and contribute directly to our shared vision.
You’ll receive a competitive salary in range of 1200 - 2200EUR gross (based on your experience), plus flexible benefits including health insurance from day one or wellness compensation, recharge days, discounts on Balcia products, and more. And because we love surprises, our benefits evolve every year.
Balcia brings a whole new meaning to insurance, making it dynamic, vibrant, and full of exciting surprises! From creative brainstorming and innovative projects to unique collaborations, it's never boring at Balcia! To make your start here as smooth as possible we'll provide effective onboarding, and any additional training or guidance you may need.