Get ready to: 

• evaluate and handle complex Motor insurance claim cases
• manage and administrate the claims documents
• enter and update data in the information systems
• facilitate the claims data exchange with the external partners, customers
• provide high-quality customer service
• collaborate with other departments and provide advise within your Area of expertise.

About you:

• an exciting challenge is what gets you up in the morning;
• you put passion and energy in everything you do and get satisfaction from it;
• you are supportive and friendly and have a high level of responsibility;
• you are a fast learner, have an eagle eye to details and know how to handle sensitive and confidential information;
• you are results-driven person and have a mindset that allows you to always think out of the box.

Sounds familiar? Great! Shoot us a message and let’s see where this connection takes us!

To fit in here you’ll need:

• 2+ year’s experience in motor claims handling
• knowledge of the claims handling process and the related laws and guidelines
• ability to work under stressful conditions
• hands-on experience with MS Office
• advanced knowledge of Estonian & English
• willingness to learn and adapt to new policies, procedures, and technologies
• attention to detail and analytical skills
• capability of handling multiple tasks simultaneously and prioritizing work efficiently
• ability to describe IT tasks is an advantage.

Reasons why you’ll love it here

You will be working from our modern office in Tallinn in vibrant Ülemiste City, while also having the option of a nomad-desk. What does that mean? Simple! In addition to our Estonian office, you can occasionally choose to work from dynamic locations across Riga, Warsaw, and Vilnius, or, if you wish, your home office.

Say goodbye to micromanagement and hello to creative freedom! Our flat organizational structure empowers each employee to make meaningful decisions and contribute directly to our shared vision. Our bonus system aligns your personal goals with company objectives, giving you the freedom to grow in a way you see fit and earn a little extra along the way.

Balcia brings a whole new meaning to insurance, making it dynamic, vibrant, and full of exciting surprises! From creative brainstorming and innovative projects to unique collaborations, it's never boring at Balcia!

You'll receive a competitive salary that's based on your competencies and previous experience. What's more, you'll receive Stebby compensation (from day one!), additional paid days off, amazing discounts on Balcia products to keep you and your family safe, and many more. As lovers of surprises, we make sure that each year our benefits package is reviewed with the intent to include even more bonuses!