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care specialist

We're a tech-driven insurance company with Latvian roots, causing waves in industry with our fresh approach. Our secret? Placing people's lifestyles at the heart of our products and leveraging the power of automation. The result is an insurance experience that's as hassle-free as it gets. No need to buy and cancel policies anymore - just a simple, convenient subscription service that smoothly integrates insurance into your everyday life. Today, we are sprinkled across Latvia, Lithuania, Poland, France, Germany, Italy, and Estonia. We're all over the place, and we're just getting started. We are on a mission to redefine the way you think about insurance.

Sinu missioon
Take care with kindness
Palk (bruto)
Alusta testiga
Milline Balcia kindlustuspakett sa oled?
background Dāvids Lēvalds
Dāvids Lēvalds
Head of Claims
Kohtu oma juhiga


As a Customer Care Specialist, your role will involve providing exceptional service to our clients, addressing inquiries, and ensuring their insurance needs are met promptly and with a smile.

You will 

  • Provide customers with product guidance via phone, tailoring solutions to meet their specific requirements
  • Register insurance claims efficiently
  • Maintain accurate records in electronic databases

What we expect 

If you possess exceptional precision and a strong sense of accountability,

if you put passion and energy in everything you do and get satisfaction from it,

if you are capable and eager to work in fast-paced environments and possess strong problem-solving skills,

then we are "on the same page", and it is definitely worth talking to us.


  • Strong sense of accountability and effective communication abilities
  • Proficiency in computer software, including MS Office, Excel, and Outlook
  • Excellent knowledge of Latvian, Russian, and good understanding in English
  • Prior experience in customer service or the insurance field would be a valuable asset

What we offer

You will be working from our headquarters in the Riga city center at a modern office in a friendly, fast-paced, and teamwork-oriented international culture with high ethics. You will also have an opportunity to work remotely.

 Not two days at Balcia are the same, you will have an opportunity to participate in international projects and be part of a growing and professional team. We will provide you with the necessary training, guidance, and onboarding.

 Competitive monthly salary depending on your level of experience and competence, health insurance from the first working day, additional paid days off, noteworthy discount on Balcia products, gifts on special occasions and more.



Nr 1
Me oleme paindlikud

Mida sa ütlesid? Vabad päevad, kaugtöö kodust või välismaalt ning kohandatud töötunnid? Jah, oleme nõus!

Võimalus hübriidtööks
Paindlikud töötunnid
Töötaja eripuhkus oluliste elusündmuste jaoks
Võimalus töötada välismaalt
Nr 2
Mis taevas ja piir?

Pole ühtki piirangut, mis takistaks sul Balcias paremaks kasvada. Tule meile tööle ning loo endast super-mina.

Koolitused ja osalemine konverentsidel
Dünaamiline töökeskkond
Lugematud võimalused karjääri tegemiseks
Nr 3
Tagame boonused ja lahedad peod

Kui töötad kõvasti, siis jagame boonust ja teeme ka korraliku peo. Kui tihti? Vaatame kvartaalsete tulemuste pealt ning siis hääletame.

Kvartaalsed boonused
50% soodustus Balcia toodetele
Stebby liitumine esimesest päevast
Pop-up peod

Ei leitud ühtegi vastet

Avasta vabu positsioone 12 O o .

care specialist

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Balcia Insurance