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Claims Handling Specialist

We're a tech-driven insurance company with Latvian roots, causing waves in industry with our fresh approach. Our secret? Placing people's lifestyles at the heart of our products and leveraging the power of automation. The result is an insurance experience that's as hassle-free as it gets. No need to buy and cancel policies anymore - just a simple, convenient subscription service that smoothly integrates insurance into your everyday life. Today, we are sprinkled across Latvia, Lithuania, Poland, France, Germany, Italy, and Estonia. We're all over the place, and we're just getting started. We are on a mission to redefine the way you think about insurance.

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Claims Handling
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background Magdalena Korsak
Magdalena Korsak
Head of Claims
Meet your leader


As a Junior Claims Handling Specialist you will be responsible for handling insurance claims like a detective with a briefcase, solving the mysterious cases and making sure they don't end up in the "insurance twilight zone" while navigating the paperwork jungle


  • timely, compliant handling of substantive motor insurance claims,

  • responsibility for obtaining accurate data from incident participants and institutions, collecting and verifying it,

  • ongoing contact with clients, both by phone and e-mail,

  • cooperation with appraisers and other external parties,

  • negotiating and concluding settlements and handling appeals and complaints.


  • minimum a one year experience in a substantive motor vehicle claims handling position,

  • decision-making and problem-solving skills,

  • MS Office programs skills (Excel, Word and Outlook),

  • communicative skills and ability to work in a team;

  • being independent, punctual, systematic and are very good at organizing your work,

  • English at a communicative level.

then we are on the same page and should talk.


  • fixed working hours,

  • a bonus depending on individual commitment,

  • co-creation of processes, as well as the atmosphere in the Loss Adjustment Team,

  • great atmosphere and a close-knit, experienced team,

  • interesting and dynamic work in a stable and growing international company, opportunity to develop and prove yourself - heads full of ideas are appreciated with us!

  • a package of additional benefits (medical care, sports activities, remote work, discounts on company products, additional vacation and much more!

No two days are the same. You will work closely with an amazing team and learn from the best in a constantly changing environment. We will provide you with the necessary training, guidance and implementation.



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Claims Handling Specialist

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Balcia Insurance