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Property
Claims Handling Specialist

We're a tech-driven insurance company with Latvian roots, causing waves in industry with our fresh approach. Our secret? Placing people's lifestyles at the heart of our products and leveraging the power of automation. The result is an insurance experience that's as hassle-free as it gets. No need to buy and cancel policies anymore - just a simple, convenient subscription service that smoothly integrates insurance into your everyday life. Today, we are sprinkled across Latvia, Lithuania, Estonia, Poland, France, Germany and Italy. We're all over the place, and we're just getting started. We are on a mission to redefine the way you think about insurance.

Experience
Specialist
Your mission
Claims Experience Architect
Salary (brutto)
1800-2000
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background Reinis Bērzkalns
Reinis Bērzkalns
Vice President
Meet your leader

Position

As a Property Claims Handling Specialist, you will be responsible for day-to-day tasks associated with property claims management, claims handling, and utilizing analytical skills to investigate and evaluate claims.

You will

  • Handle property claim cases in a timely, compliant, and customer-centric manner
  • Accurately and promptly enter all case-related data into internal systems
  • Cooperate with appraisers, contractors, and other external parties 
  • Advise and support clients throughout the claims process — with clarity, empathy, and professionalism

What we expect

If you take pride in precision and own your work with responsibility

If you bring energy and care into everything you do and thrive on meaningful outcomes

If you're quick-thinking, calm under pressure, and solution-oriented in fast-paced environments,

then we are "on the same page", and and we’d love to meet you.

Requirements

  • Previous experience in claims handling ideally with property or insurance background
  • Familiarity with claims processes, laws, and internal guidelines
  • Strong analytical mindset and ability to assess evidence and reach sound decisions
  • Excellent communication skills, both verbal and written
  • Fluent in Latvian, fluency in English as advantage
  • Bachelor's degree in Business, Finance, Insurance, or related field would be preferable

What we offer

You will be working from our headquarters in the Riga city center at a modern office in a friendly, fast-paced, and teamwork-oriented international culture with high ethics. You will also have an opportunity to work remotely.

Not two days at Balcia are the same, you will have an opportunity to participate in international projects and be part of a growing and professional team. We will provide you with the necessary training, guidance, and onboarding.

 Competitive monthly salary depending on your level of experience and competence, health insurance from the first working day, additional paid days off, noteworthy discount on Balcia products, gifts on special occasions and more.

illustration

Pleasures

No 1
Life in Balance

We wish you to be the most productive me you can be!

Flexible working hours
Kudos Day
Shorter Summer Fridays
Work abroad for three months a year
Work and travel across Balcia branches
Hybrid Work
No 4
Health and Wellness

Whether it's physical or mental, your health and well-being are always a priority!

Wellness Recharge Days
Kindness Day
Significant life fund
Active Lifestyle funding
Health insurance
Walk to connect with colleagues
No 2
Beyond your salary

We are ready to compensate your efforts in addition to your salary!

Educational Sponsorship
Conference Support
Performance Bonus
Participation in Balcia sponsored events
Individual training budget
Unlimited career growth
No 3
Balcia Lifestyle

These perks are here to make your workdays smoother, brighter, and more fun.

Merch Shop
Shared electric scooters
Inspiring story tellers
Insider deals 50%
Referral bonus
Internal events
Snacks in the office
Flat structure
Partner discounts
Residence discount 20%
Phone expenses
Free Parking
Rooftop Fun
No 1
Life in Balance

We wish you to be the most productive me you can be!

Flexible working hours
Kudos Day
Shorter Summer Fridays
Work abroad for three months a year
Work and travel across Balcia branches
Hybrid Work
No 2
Beyond your salary

We are ready to compensate your efforts in addition to your salary!

Educational Sponsorship
Conference Support
Performance Bonus
Participation in Balcia sponsored events
Individual training budget
Unlimited career growth
No 3
Balcia Lifestyle

These perks are here to make your workdays smoother, brighter, and more fun.

Merch Shop
Shared electric scooters
Inspiring story tellers
Insider deals 50%
Referral bonus
Internal events
Snacks in the office
Flat structure
Partner discounts
Residence discount 20%
Phone expenses
Free Parking
Rooftop Fun
No 4
Health and Wellness

Whether it's physical or mental, your health and well-being are always a priority!

Wellness Recharge Days
Kindness Day
Significant life fund
Active Lifestyle funding
Health insurance
Walk to connect with colleagues

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Property
Claims Handling Specialist


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