Get ready to:
- Provide customers with guidance on submitting claims and navigating the claims process via phone, offering tailored advice and solutions based on their individual situations and needs
- Register insurance claims efficiently
- Maintain accurate records in electronic databases
About you:
- You possess exceptional precision and a strong sense of accountability
- You put passion and energy in everything you do and get satisfaction from it
- You are capable and eager to work in fast-paced environments and possess strong problem-solving skills
Sound familiar? Great! Shoot us a message, and let's see where this connection takes us!
To thrive in this role, you’ll need:
- Strong sense of accountability and effective communication abilities
- Proficiency in computer software, including MS Office, Excel, and Outlook
- Excellent knowledge of Latvian, Russian, and good knowledge of English
- Prior experience in customer service or the insurance field would be a valuable asset
Reasons why you’ll love it here:
You will be working from our headquarters in the Riga city center at a modern office in a friendly, fast-paced, and teamwork-oriented international culture with high ethics. You will also have an opportunity to work remotely.
Not two days at Balcia are the same, you will have an opportunity to participate in international projects and be part of a growing and professional team. We will provide you with the necessary training, guidance, and onboarding.
Competitive monthly salary depending on your level of experience and competence, health insurance from the first working day, additional paid days off, noteworthy discount on Balcia products, gifts on special occasions and more.
