Get ready to:

• Reviewing and verifying information in incoming claims documents on time;

• Assessing insurance events and making decisions;

• Gathering all necessary information and documents to clear up event circumstances;

• Investigating claims thoroughly to understand exactly what happened;

• Communicating directly with clients to guide them through the process;

• Taking part in shaping and improving our claims handling processes.

  About you:

• Experience in the insurance industry is a strong plus;

• Good tech skills (MS Office, Outlook);

• Flawless Lithuanian – with the ability to communicate clearly, both written and spoken;

• Knowledge of English and/or Russian is a plus;

• A background or knowledge in law is a plus.

  You’ll fit right in if you have:

• You are responsible, creative, and full of ideas;

• You have great communication, teamwork, and problem-solving skills;

• You bring energy and enthusiasm to everything you do;

• You are results-driven and love to think outside the box.

  Reasons why you’ll love it here:

  At Balcia, we're building a different kind of insurance company, one that moves fast, challenges the status quo, and puts people at the centre of everything we do. You'll work in a modern office in Vilnius city centre with hybrid work opportunities and occasional access to Balcia offices across Tallinn, Warsaw, and Riga. We believe flexibility helps people do their best work.

  Our flat organizational structure means less bureaucracy and more ownership. You'll have the freedom to make decisions, contribute ideas, and create real impact. We trust people to take initiative and own the outcome.

  We're also not big fans of "that's how it's always been done." We continuously challenge ourselves to improve, experiment, and find smarter ways of working. We call this Outsmart Yesterday.

  At the same time, we believe high performance and humanity go hand in hand. We communicate openly, support one another, celebrate successes, and learn from mistakes together. That's how we stay human and keep it crystal clear.

  To help you succeed, we'll provide structured onboarding, the tools you need, and opportunities to keep learning and growing throughout your journey with us.